All ESOS Lead Assessors must ensure any complaint against them is reported back to UKAEE. Any AEE member, company, or individual who witnesses a breach of the Code of Ethics in regards to an AEE-registered ESOS LA is encouraged to file a complaint with the AEE certification board. Complaints should be submitted to: international@aeecenter.org with esos@ukaee.org in copy (with subject including 'Complaint')
The complaint process includes the following steps:
The certification board will gather all available information for internal review
If a potential violation is identified, the board will interview both the complainant and the certified professional
The certified professional will have full opportunity to respond and provide evidence
The board will conduct an independent and impartial hearing
If a violation is found, the board may suspend or revoke certification by a two-thirds majority vote
More details can be found in the overarching AEE Certification Code of Ethics document using the link below: